Provider Rating Data
5.00

Ross A. Jones, D.O.
Spine (Back & Neck), Trauma
Verified Patient Rating:
(19 patient reviews and ratings)
Flagstaff Bone & Joint - Flagstaff
525 North Switzer Canyon Drive
Flagstaff, AZ 86001
United States
Patient rating: 5 stars
“Dr. Jones did a great job explaining my back problems and the solutions.”
– Anna A
Patient rating: 5 stars
“Dr. Jones is an amazing, caring, and very professional doctor. He goes above and beyond to provide quality care for his patients. Even if that means a two-hour surgical procedure turning into a ten-hour operation. If he had chosen to close me up with the minor repairs, I would not have been able to stand up straight, so he chose to fix the whole fusion for my benefit. Thank you, Dr. Jones, for caring so much. I’m indebted to you for my life.”
– Debra H
Patient rating: 5 stars
“I received excellent care from Dr. Jones and his care team.”
– Deanna S
Patient rating: 5 stars
“Dr. Jones is so kind. He tries to get the patient to think positively. He wants the patient to succeed; he doesn’t give up on the patient. We need more doctors like him.”
– Stephen P
Patient rating: 5 stars
“Even though Dr. Jones was running late, he took the time to go over my images and explain them. He also told me how he had done each level of the new fusions and explained the rationale for the procedures he used. He was thorough and thoughtful.”
– Nancy T
Patient rating: 5 stars
“Dr. Jones provided me with excellent service from the initial pre-surgical assessment through the surgery itself, and finally at the post-op appointment. He is thorough, patient, and has a calming demeanor, which are the professional attributes Dr. Jones brings.”
– Duane H
Patient rating: 5 stars
“Dr. Jones is so professional and kind. He took time to explain everything to us and answered all of our questions.”
– Susan J
Patient rating: 5 stars
“I called Flagstaff Bone and Joint and was scheduled with Dr. Jones at the Cottonwood office within a few days of my call. I found the initial phone call, and the subsequent calls, very professional and efficient. My appointment today with Dr. Jones was wonderful. He explained to me what he saw on the X-ray and his recommendations from the most conservative approach to the possibilities in the future. I would highly recommend Flagstaff Bone and Joint.”
– Susan F.
Patient rating: 5 stars
“After a bad experience with surgery at another office, I made an appointment with Dr. Jones. I could not be happier. A quick look at my latest MRI and he knew what the problem was. He gave me several options and explained things in terms I could understand. My only regret is that I didn't schedule with Flagstaff Bone and Joint in the first place. I highly recommend it. Also, all of the staff are extremely friendly and helpful.”
– Lissa O.
Patient rating: 5 stars
“He was friendly and talked to me about my condition with my lower back. I had a good experience and will definitely be going back.”
– Cesar G.
Patient rating: 5 stars
“Today was a follow-up. Dr. Jones is very helpful, concerned, and kind. He was professional and explained things to me openly and clearly.”
– Barbara S.
Patient rating: 5 stars
“My experience was very good. Dr. Jones is patient, fair, and understanding. He is a good doctor, and I will recommend him to family and friends. I am thankful to have him as my doctor.”
– Barbara S.
Patient rating: 5 stars
“Dr. Jones explained my choices well and answered my questions.”
– Lareta D
Patient rating: 5 stars
“Dr. Jones and his staff are amazing. I couldn’t ask for a better doctor and team to get me through my pre- and post-operative neck surgery.”
– Timmi M
Spine Reviews
Patient rating: 5 stars
“Dr. Jones has been working with me for a while now and performed a couple of surgeries. There's open communication which is a definite must. And I'm still under his care for ongoing treatment, as needed. I really appreciate the time, effort, and sincerity that Dr. Jones shows. I look forward to continuing to have my care in his hands.”
– Tina S.
Patient rating: 5 stars
“I had multiple procedures to open up a passageway for nerves in my central canal that was 90% blocked. Dr. Jones made me feel safe and hopeful that all would be well. Recovery time was quicker than I expected. I am still sore and healing after 3 weeks, but after one week, I could get up and down and walk without severe pain. Dr. Jones wasn’t stingy with pain medication while I was healing.”
– Danelle S.
Neck Reviews
Patient rating: 5 stars
“You would think having surgery on your spine would come with some hesitation, but not with Dr. Jones. From my first appointment to my two-week post-op, he has been outstanding. His extremely high standard of care shows in his work and willingness to listen, making you feel like you have nothing to worry about. I am so very blessed to have him as my doctor.”
– Alicia L.
Patient rating: 5 stars
“Dr. Jones is compassionate and patient. He talks to me, not at me, and explains everything very well.”
– Cindy P.
Back Reviews
Patient rating: 5 stars
“Dr. Jones is an excellent physician!”
– Kellie O.
Additional Offices
480 South Willard Street
Cottonwood, AZ 86326
United States